Crystal Palace Box Office: How to Buy Eagles Tickets Online, by Phone and In Person

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Crystal Palace tickets are sold centrally through the club’s box office, with three main purchase methods: online, by phone and in person at Selhurst Park. For most Premier League home games, you must be a Season Ticket holder or Member to buy.

Buying Tickets Online

The quickest way to buy Crystal Palace tickets is via the official Tickets section on the club website, which links to the e-ticketing platform. From there you can purchase:

  • Season Tickets (when available),
  • Memberships (which unlock ticket access),
  • and match tickets for men’s, women’s and club events, all managed through your online account.

Key points:

  • Premier League home tickets typically go on sale in phases to Gold Members, then other Members, then (if any remain) to Season Ticket+ holders and general members.
  • You can usually buy a Membership and a match ticket in one transaction if you’re not already a member.
  • Most tickets are issued as mobile/e‑tickets, which you download or add to your phone wallet.

Buying by Phone

If you prefer to speak to someone, you can call the Crystal Palace Box Office directly.

  • Box Office phone number: 0333 360 1861 (the old 0871 number is no longer in use).
  • You can buy Season Tickets, Season Ticket+, Memberships and match tickets over the phone, and staff can also help with age-band corrections, accessibility seating and complex bookings.
  • The club states there are no extra transaction fees for Season Ticket bookings made by phone or in person.

For general club enquiries (not specific ticket purchases), Palace list 020 8768 6000 and a customer service email on their Contact Us page.

Buying In Person at Selhurst Park

On non‑matchdays and matchdays, you can use the Box Office at Selhurst Park to buy or sort tickets face to face.

The club lists three ticket windows for busy fixtures:

  1. The main Box Office.
  2. A satellite Box Office at the corner of the Holmesdale Stand and Park Road.
  3. A satellite Box Office near Entrance 9 and Glaziers Bar.

At these windows you can:

  • Buy match tickets (subject to Membership rules and availability).
  • Buy or renew Season Tickets and Season Ticket+ add‑ons.
  • Reprint lost tickets on matchday (with photo ID).

Season Tickets, Memberships and Priority

  • Season Tickets for 2025/26 are sold out, with adult prices ranging roughly from £600–£770 depending on seat location. You can join a waiting list via the club’s ticket pages.
  • Memberships (Adult, Gold, International, Junior etc.) start from around £25–£60 and are required to buy most home Premier League match tickets.
  • Gold and Junior Gold Members get a 72‑hour priority window for every home league game, making it much easier to secure in-demand fixtures.
  • Season Ticket+ (add-on for existing Season Ticket holders) costs £50 and includes extra home ticket priority, away ballot benefits, 10% club shop discount and a Palace TV+ subscription.

Away Tickets and Hospitality

Away tickets are sold via the same ticketing platform but are usually restricted:

  • Priority goes first to Season Ticket holders, then to Gold Members, then to other Members if any allocation remains.
  • Junior away tickets require either a Junior Season Ticket or Junior Gold Membership.

For premium hospitality and VIP packages, you can either:

  • Use the Premium Experiences section on the club’s Tickets page to enquire and book through Palace’s own sales team.
  • Or go via authorised hospitality agents such as Seat Unique, which sell official boxes and lounge packages for Selhurst Park.

Crystal Palace Ticket Buying Snapshot

MethodHow It WorksKey Info / Link
OnlineUse the Tickets tab on cpfc.co.uk to access the e-ticketing site for memberships, Season Tickets and match tickets.Tickets hub 
PhoneCall the Box Office to buy or get help with tickets and Season Tickets.0333 360 1861, Box Office line.
In personVisit the Box Office windows at Selhurst Park on non‑matchdays or matchdays for purchases and reprints.Locations listed in ticket FAQs.
Membership accessPremier League tickets only available to Season Ticket holders & Members; Gold/Junior Gold get 72‑hour priority.Memberships 
Box Office emailFor ticketing queries and support.boxoffice@cpfc.co.uk.

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